If you would be interested in learning more about connecting eBay with eDesk, click here. RingCentral provides 24/7 support for chat and phone channels. You can download the app for your device from your Aircall dashboard. Aircall’s Custom plan also gives users access to API developer support. The Aircall app you will use to answer calls. Integrates with apps like Google Meet, Zoom, Teams Webex, Ringcentral, Aircall and other. If you would like to find out more about connecting Amazon with eDesk, click here. Aircall beats RingCentral when it comes to customer support with 24/7 chat, phone, and email support. Fireflies captures video + audio, and generates transcripts in minutes. If the customer’s email address is already saved in your Aircall account, we’ll automatically take this from Aircall. You’ll be able to view current and historic calls, add notes and attach customer information such as the email and order. Click on the telephone icon to open the Aircall drop down, where you’ll be able to see recent and current call information. Once you’ve answered a call in Aircall, the telephone icon at the top of the eDesk mailbox will turn green. Now that you have successfully connected your Aircall account, we will import your call history directly into your eDesk account. Click Let’s go to get started.Ġ2 Where do I see data from Aircall in eDesk? That’s it! You’ve now successfully connected Aircall to eDesk. When you’re done, click Save & Complete Setup. ![]() Note: if teammates are already added to eDesk, they will show with a green tick on screen. Simply hit the blue Invite button to get an invite sent to them! When you’re done, click Add Number.Īfter that, you need to invite your Aircall team in eDesk. ![]() You then need to connect or add the phone number you'd like to share with eDesk. The App page for Aircall provides an Overview of how the channel works with eDesk. Click Install App to go ahead and link your Aircall account to eDesk.Īfter that, click on Continue to Aircall. ![]() Go to the App Store and click the Aircall tile. It's very easy to get started with Aircall on eDesk, simply follow the instructions below. To find out how to create one, click here. If you don’t have an Admin login, you can request one from an Admin user within your business.
0 Comments
Leave a Reply. |